Texas Reduces Insurance Complaint Processing Times by 80%

The Texas Department of Insurance eliminated a backlog of consumer complaints and reduced processing times by 80% as part of the agency’s ongoing modernization initiative, the regulatory agency says. “Customer service is a priority, and that hasn’t changed during the … Source: Insurance News

Ford Sending $500 to Evacuated Michigan Households

Ford Motor Co. will send $500 checks to every household that was evacuated from a southeastern Michigan city because of a gasoline leak from the automaker’s plant into the community’s sewer system, representatives said. The checks would total $600,000 for … Source: Insurance News

Great American Introduces Home-Based Business Coverage

Great American Insurance Group has introduced a new product offering through PolicySweet, its online offering for small business customers. PolicySweet, which allows small business owners to research, shop, quote and purchase insurance online, is expanding its coverage to include HomeHQSM, … Source: Insurance News